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Media
Country
18.191.62.68
US
United States
This product includes GeoLite data by MaxMind, www.maxmind.com.
Extra Features
Click here
PDF
Click here
Click the icon to view a sample PDF.
Refresh
Intermittent problems may be resolved by refreshing the relevant page.
How? >>
Chrome This is not my browser
Click the 
Reload button on the address bar, or press Ctrl+R (Windows) or 
+R (Mac).
Internet Explorer This is not my browser
Click the 
Refresh button on the address bar, or press F5.
Firefox This is not my browser
Click the 
Reload button on the address bar, or press Ctrl+R (Windows) or +R (Mac).
Opera This is not my browser
Click the 
Reload button, or press Ctrl+R.
Safari This is not my browser
Click on the 
Reload button, or press +R (Mac) or Ctrl+R (Windows).
Safari on iPad This is not my browser
Tap the 
Reload button on the address bar.
Cache
Sometimes your browser uses an old copy of a files. Clearing your browser's cache may help.
How? >>
Chrome This is not my browser
Click the Controls button (at upper right)- Choose Options (Windows) or Preferences (Mac) from the menu
- Alternatively, use keyboard shortcut +, (Mac only)
- Click on the Under the Hood heading
- Click the Clear browsing data... button
- Ensure the Empty the cache item is checked
- Click Clear browsing data
Internet Explorer This is not my browser
Click the Tools button (at upper right) or press Alt+X (Windows)- Choose Internet Options from the menu
- From the General tab, in the Browsing history section, click the Delete... button
- Ensure the Temporary Internet files item is checked
- Click Delete
Firefox This is not my browser
Windows / Mac OSX
Click the Controls button (at upper right of window)- Choose the
History item - Click Clear Recent History...
- Alternatively, use the keyboard shortcut Ctrl+Shift+Del
or +Shift+Del (Mac)
- In the Details list, ensure the Cache item is checked
- Click Clear Now
Opera This is not my browser
- Click the Opera menu (top left of window)
- Choose the Settings item
- Choose the Delete Private Data... item
- In the Detailed Options list, ensure the Delete entire cache item is checked
- Click Delete
Safari This is not my browser
- From the Safari menu, select Empty Cache..., or use keyboard shortcut
++E - Click Empty
Safari on iPad This is not my browser
- Press the physical Home button to return to the home screen
Tap the Settings icon
Choose Safari from the list of Settings categories- Tap the Clear Cookies and Data button
- Tap Clear
Delay
Sometimes it takes a few minutes for changes to take effect.
Why? >>
In order to reduce traffic to our database, which stores your profile details, module results, and progress along a path, some information is cached on our server.
In some cases, this means that recently applied changes are not immediately accessible. For example, module results submitted by a user may take a few minutes to be visible to other users.
If you're not seeing a recent change, try reloading the page after ten minutes.
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